Privacy Policy

Last updated: 11 Sep 2026

At Jaldi Recharge, we value your privacy. This Privacy Policy explains how we collect, use, and protect your information when you use our website and mobile application.

1. Information We Collect

We may collect the following information:

  • Personal Information: Name, Mobile Number, Email Address, User ID.
  • Transaction Information: Recharge history, Bill payments, Wallet transactions, Payment status and Transaction IDs.
  • Device Information: Device model, Operating System, IP Address, App version and Log data.

2. How We Use Your Information

  • To process mobile recharge and bill payments.
  • To manage wallet transactions.
  • To provide customer support.
  • To improve our services and user experience.
  • To detect and prevent fraud or unauthorized activities.
  • To comply with legal and regulatory requirements.

3. Permissions We Use

Our application may request the following permissions:

  • Camera: Used to scan QR codes.
  • Location: Used to provide location-based services, improve security, detect fraudulent activities, and comply with service requirements where applicable.
  • Contacts: Used only to help you conveniently select mobile numbers for recharge. We do not upload or share your contacts without your permission.
  • Internet: Required to access recharge, payment, wallet, and other online services.

4. Data Sharing

We do not sell, rent or trade your personal information.

Your information may be shared only with:

  • Authorized Payment Gateway Providers
  • Recharge API Providers
  • Government or Regulatory Authorities when required by law
  • Trusted technical service providers working on our behalf

5. Data Security

We implement industry-standard security measures including SSL encryption, secure servers, restricted access and regular security monitoring to protect your information.

However, no method of transmission over the Internet is 100% secure.

6. Data Retention

We retain your information only for as long as necessary to provide our services, maintain transaction records, comply with legal obligations and resolve disputes.

7. User Rights

  • Request access to your personal information.
  • Request correction of inaccurate information.
  • Request deletion of your account and personal data where legally permitted.
  • Withdraw consent where applicable.

8. Children's Privacy

Our services are not intended for users under the age of 18.

9. Account Deletion

You can request deletion of your Jaldi Recharge account and associated personal data through our Account Deletion Request page.

To submit an account deletion request, please visit:

🗑️ Request Account Deletion

After receiving your request, we may verify your account ownership before processing the deletion. Once approved, your account and eligible personal data will be deleted.

Certain information, including transaction records, payment records, fraud-prevention records, or information required by applicable laws and regulatory obligations, may be retained for the legally required period.

10. Third-Party Services

We may use third-party services such as payment gateways and APIs. Their privacy policies may apply separately.

11. Changes to This Policy

We may update this Privacy Policy at any time. Updates will be posted on this page.

12. Contact Us

If you have any questions regarding this Privacy Policy, please contact us.

📧 Email: support@jaldirecharge.com 🌐 Website: https://jaldirecharge.in